I live in Florida on a river and I purchased BoatUS Towing "Unlimited Inland/Freshwater" in April 2025.I received an email on 12/12/25 stating that "this service will no longer be eligible for use in Florida". I called and asked if my coverage that I purchased would be valid through the expiration date of 4/30/2026 and he said no unless I up upgraded my coverage to include salt water, also that if I had a claim in the past 8 months it may or may not have been covered. I asked if there was a refund available since I purchased coverage thru 4/30/26 and he said no. Refunds are available for the first 30 days, but I didn't know I had no coverage for 8 months. I went on to their website and sent a message that I was frustrated and was called but the answer was the same. Be sure you know what you're signing up for because their customer service doesn't care. I actually paid for nothing.
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