I used the online estimator, and I was advised that I would need 2 rolls to complete the area needed; however, when the paper was being hung, we were short due to the pattern. Something that is not clear on the website. Or perhaps they should remove the estimator from wallpapers with patterns on them, as they are redundant. I can see others have also had this exact issue. This meant we had to order another roll, wait 2 weeks for it to arrive and pay for a tradesman to come back to fit in. It was then noticed that the colour of the additional roll does not match the rest, which I find unacceptable, considering the amount of money this costs. Overall, the costs spent on this wall were over £700, only for the colour to be mismatched and was only offered £16.50 as a "goodwill gesture". Not acceptable in my opinion. I won't be using this company again.
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We’re a design & print studio with a focus on producing premium wallpapers without damaging the planet. This ethos isn't just important to us, it's at the centre of what we do.
We work from a dedicated design and print studio in Cornwall, where our team crafts each collection and packs every roll, by hand.
While our products are made in Britain, we enhance the walls of homes and businesses across the world and offset our carbon footprint as a DHL GoGreen partner.See more
