This bank has been one of the most frustrating experiences I've ever had. There is a complete lack of organization in how they handle customers, and even with tokens being issued, things are chaotic. During my visit to get a new debit card, I spent almost 2 hours, only to find out that the cards were unavailable. On my return visit, the designated counter was occupied with other tasks, and it took over an hour just to change a token number. My time has been wasted repeatedly. I deeply regret opening an account here and would not recommend this bank to anyone.
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