bodi.com

1.5
1.5 Based on 20 reviews

...

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Cathy Hall
Customer service is TERRIBLE

E2Getting a hold of customer service is absolutely ridiculous. There is no phone # to actually speak with a person, and they are only available by text M-F 4am-7pm Pacific time. The only times I have avaliable are either outside of those hours, like evenings and Saturdays, or while driving, and I cannot text and drive. The chat feature is just AI, so if you need help with something other than what AI says, you are SOL. This used to be an amazing company, but they definitely went down hill and out the door with customer service. The only reason I didn't give them a 1 is because I actually like some of their products.

2
Date of experience: Mar 06, 2026

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