I won a ticket to a $1055 USD buy-in poker tournament on Bodog, but their software was glitching and it would not let me enter the tournament. I tried for hours to get into the tournament but kept receiving a prompt that said "cannot process the request at this time, please try again". I was able to play another $100 buy-in tournament on their site at the same time, so it clearly wasn't an issue on my end or I wouldn't have been able to register any tournaments. I tried emailing their poker email for days and they acted like they didn't understand what I was saying. They have the WORST customer service I have ever had to deal with, and they have effectively stolen $1055 USD from me as the ticket was only available for that one tournament.UPDATE:After a long and arduous process dealing with their customer service team, they finally accepted the blame and provided me a refund.
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