Cancelled a bet after it had won. I followed up via live chat and was informed the bet was placed late. It was placed 3 hours before the event started, and I provided evidence of that to customer service. Dead end, they won't even escalate the dispute, just continued to state that it was late despite facts contradicting this and then disconnected the chat. Edit: their reply is basically the same as the chat agents'. The issue is they are inventing their own definition of past post which allows them to retroactively void any bet by their logic.
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