Her name is Michelle, customer service/ company employee. I had placed my second order and was notified that it was being prepared for shipment. I put in a late request for flavor change, but it had already shipped. One of the Customer Service Agents responded and explained she would take care of it . She immediately sent me a return Authorization number before I’ve even received the product. I’ll return it as soon as it arrives and she said she’d get me out the flavor I preferred. All of this was totally on me, there was no expectation for her to fix “my” problem.
This agent/employee name is Michelle and if you have the privilege of working with her, she will take great care of you !
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