The company has a strict policy in place. During the application process for a free consultation, individuals must agree and confirm multiple times that they will not miss their scheduled appointment. They are required to be mentally prepared, in a quiet location, and have relevant documents ready to share. After following all these steps, I was prepared for my appointment. However, when the time arrived, I waited without receiving any communication for over an hour. I attempted to reach out via email, but after 90 minutes, I still had no response. Finally, I received an email stating that I was not on the schedule, despite having confirmed my appointment days before. The representative who called me later suggested unnecessary services, which I found infuriating. After expressing my dissatisfaction, I received a vague apology. The process was frustrating, and I realized that obtaining their services would require significant financial investment and commitment. This is not a charity; it operates as a business.
Claim your business profile now and gain access to all features and respond to customer reviews.
