Awful Returns Process - No Refund Received.I ordered a suit to the UK from Bojoni (be advised items are sent from Turkey), which all arrived on time although the packaging could have been improved (minor point). Unfortunately, the suit was not to my liking and I requested a return and refund, which is where the issues started. I followed the returns process as advised on the website and was sent instructions. I had to pay for the return to Turkey (please note this is about £40 to return) but upon return, the receiver (Bojoni) did not provide the required details to customs and as such the package was never cleared and they have since not provided a refund. As such, I am £400 down and have no goods as it would have cost me another £100 to have the suit cleared from customs in Istanbul and sent back to the UK.I would honestly avoid this company at all costs due to the risk of not liking the goods and wanting to return them (unless you are in Turkey).
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BOJONI SUITS & TUXEDOS
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