The reception at Bonners Reigate was welcoming and friendly. I was able to try out the pianos without being pressured. Would have given 5 * except that I had an issue with the finance deposit that was taken by credit card. I was not made aware that this would attract interest from my card company as a cash advance. My card company waived the charge as I had not been made aware of this at time of purchase. I feel that customers should be warned against using credit card for deposits.After sales service has been good.
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Bonners Music specialises in a broad range of musical instruments, including pianos, keyboards, and synthesizers, and guitars, catering to musicians of all levels. We offer both new and refurbished pianos, expertly restored by skilled technicians, as well as a vast selection of guitars and keyboards from renowned brands. Our showrooms are designed to provide hands-on experiences, allowing customers to test a variety of instruments in a welcoming environment.
Our passionate and knowledgeable staff, many of whom are musicians themselves, provide personalised advice and guidance to help customers find the right instrument. We pride ourselves on a customer-first approach, with no-pressure sales and a dedication to excellent aftercare, fostering trust and long-lasting customer relationships. Bonners combines competitive pricing with a high standard of service, creating an approachable and friendly atmosphere in their showrooms, which has earned us a strong reputation in the UK music industry.See more
