I strongly advise against purchasing from this company based on my recent experience.
I placed an order for a left-side headlight for my Hyundai Verna (Order No. #1769417637-4828) at a cost of ₹4,526. However, instead of the headlight, I received a rear-view mirror. Additionally, the delivery was delayed beyond the timeline promised at the time of ordering.
When I initiated a return request for the incorrectly delivered item, I was informed that the returned product did not match the original ordered item, and therefore I was not eligible for a refund. The only resolution offered was to dispatch the correct headlight as a replacement.
Since the incorrect item was delivered and the process caused significant delay, I had no option but to purchase the required headlight from another supplier to avoid further inconvenience. Consequently, accepting a replacement from Boodmo is no longer practical. Due to the lack of proper support and resolution from the company, I have incurred a financial loss.
This was my first experience with Boodmo, and unfortunately, it has been extremely disappointing. I will not be purchasing from them again and would caution others to exercise discretion before engaging with this company.
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