bookadda.com

1.4
1.4 Based on 13 reviews

...

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Fleur Bell
Worst Service

I placed an order for 3 books on 12th May 2015 and the expected dispatch was 1-3 days. They accept all the orders with out verifying the stock with them. I had waited for almost 10 days and when I called the customer care they mentioned that they didn't have the stock. When I asked why they didn't update about the order, they started telling all sort of stories and finally they agreed to call me back and update about the delivery with in a day. Again same thing repeated, I didn't get any call from them even after a week but I got an email saying that my order got cancelled. When I called the customer care again to check the order status they didn't even know that the order got cancelled and they started making false promises again. I finally asked them to refund the money. Its been almost a month from the time I had placed the order and I m yet to get my money back.

Very pathetic service and I will never buy anything from this site.

1
Date of experience: Jun 05, 2015

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