I booked flights to Australia via the platform and paid with my credit card. After organizing taxis to the airport, I received a text over an hour later stating my flights were canceled without explanation. When I tried to book with another airline, my credit card was declined because the platform was holding my funds. I had to borrow money from a family member to book with a more reliable company. It's been over 29 hours, and the money is still not back on my card—apparently, it could take up to 5 days.
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