Paid extra fees for a flight, to ensure refund would be guaranteed, if a cancellation was necessary.The cancellation was necessary but, booked the same flight through the same company for revised dates.Customer ref 40-769252900. Initially told 15 days for refund, then 18 days. Both timelines have passed, and no definitive answer regarding me refund. Allegedly being dealt with by the airline.Very, very, poor!!!
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