I tried calling singapore airlines and my call was rerouted to Booking Ace on 30/10 - Time 03:56 PM PST and the agent answered my Call, he transferred my call multiple times to the manager and i spoke to the manger after the conclusion they informed he will cancel my Singapore airlines booking and rebook in Scoot airlines with the same fare and everything would be same as the previous Booking. The Agent informed me I will get a booking in 30 Min. Nothing was received with the reference number. I checked in scoot airlines and found the ticket he booked had no baggage, no food no seats , nothing .. i tried calling scoot customer care multiple times today and all they informed was unable to track the Booking , you did not call us yesterday some even disconnected as wrong number. One of the worst customer service
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Being part of tour enterprise from ultimate 9 years we skilled passengers going through numerous troubles in phrases of understanding airline rules approximately extrade/cancel their flight tickets. Also face troubles that allows you to discover call correction coverage, bags coverage, puppy coverage, common flyer coverage and unaccompanied minor coverage. After seeing those styles of troubles, being a tour professional we determined to create a platform to offer entire data approximately these kind of airline rules. We offer grade by grade technique to extrade or cancel of all airline tickets. However price price tag rules can also additionally range as in line with airline fare regulations and sophistication of service. Our cause is to offer a entire expertise of all airline rules at one region along with pre and publish flight booking.
Mission
To offer innovative, flexible & cost-effective travel products at various price range to enable our customers fulfil their travel plans with absolutely zero hassles.
Vision
To be the most sought-after travel company in the geographical areas we operate in by ensuring that the discovery and buying of a travel product is a “personalized experience” for each customer.See more
