In May 2025, I purchased a light that failed within a very short time due to a broken on/off button. I contacted Bookman’s customer service via their website and received a replacement. Unfortunately, the replacement unit also failed by the end of the this month with the exact same defect. When I requested a refund, Bookman’s customer service completely stopped responding. I attempted to open a new support ticket, but never received any reply. This behavior is highly unprofessional, and the product quality is shockingly poor. The product is extremely unreliable, and based on this experience, I strongly advise against purchasing anything from this manufacturer.
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Swedish designed bike lights and visibility products for runners walkers and cyclists
