Several individuals have raised concerns regarding the light’s functionality. I experienced a similar issue shortly after receiving my light. It failed to power on and produced excessive noise. Despite my continuous efforts to communicate with customer service through email, I have not received a satisfactory resolution. They have requested that I submit videos as evidence, which I have done multiple times. However, the response process is slow due to the part-time nature of their customer service department. The overall experience has been extremely frustrating, and I have yet to find a solution.
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Swedish designed bike lights and visibility products for runners walkers and cyclists
