I ordered a few products; Curve Front Light, Block Light Rear and Lightstick. Upon unwrapping the package, I was disappointed by the overall quality of the items. The issues primarily revolved around production quality and the level of quality assurance.To elaborate, the main plastic material used for these products seemed lacking the durability and premium feel I anticipated. Additionally, the molded rubber covers for recharging appeared imprecise and didn’t align well with the product's overall build. There were noticeable imperfections in various details, such as the imprecise position of chagrining light indicator and visible (small) scratches on the surfaces.Unfortunatel, I'm not able to attach images to back up this with visuals. Also, promo images on the web and overall branding is quite misleading. On the other hand I had great experience with support and refund processes provided. While the support was a bit sluggish in response times, the team diligently addressed all my inquiries, and the refund process was hassle-free and efficient. It's these positive interactions that prevented me from assigning a lower score to my overall experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
Swedish designed bike lights and visibility products for runners walkers and cyclists
