I suspect this is the same seller associated with a previous issue. I ordered a hard copy of a book along with two bonuses online around 6/10/25, but only received a link for three PDF downloads, which were mostly in black and white, except for the covers. I specifically wanted the hard copies. After numerous emails inquiring about the delivery of the hard copies without a response or tracking information, I had to escalate the matter with the payment platform. They promptly issued a refund due to my long-standing relationship with them. The seller even claimed I had received my order, which was untrue. I contacted the payment platform to clarify that I had only gotten the PDFs, which I eventually deleted. They noted my dispute and mentioned that if they receive enough complaints about this seller, he could lose access to their services. I typically use this payment platform for most of my online purchases because of their buyer protection, and I avoid other sites that don't offer this unless they are well-established.
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