Like many others, I fell for the online advertisement on social media promoting three bookings, including a guide for $19.95. I made the purchase but immediately lost money without receiving any transaction details or a receipt in my email. Upon checking my bank account, I found $71.88 withdrawn right away. Others have reported only receiving ebook copies, but I received nothing for my $71.88. I've repeatedly followed up with the support team, but it seems I'm just communicating with an automated response system full of excuses and no intention to resolve the situation or refund my lost funds.
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