bookyogaretreats.com

BookYogaRetreats treat people exeptionelly badly

BookYogaRetreats platform did not work, so I was not able to pay the deposit. I wrote and told that I would come late at night the next day (after many trials with the payment). I asked them to give me their phone number so I could call them if I did not find the place or anything since I travelled alone and would arrive late. On the airport I got the answer: "Without the deposit payed, we are not allowed to give you any contact information outside this platform". I wrote and said that I was on my way, the flight soon taking off, assuring them that I would come, and saying that it gave a lot of disstress not knowing if I had my retreat or not after having bought very expensive flights. With some delay form the air company I arrived close to midnight. There was NOONE there. I had no phone number, they had not answered my last mail that I sent 12 hours earlier, I could only ring at the bell at the gate again and again and shout, but nothing happened. I was alone abroad in the middle of nowhere. I can not understand how it is possible to treat a person like this. The yoga retreat I was supposed to participate in, has written me and said that they had no idea that I was coming!!! What an extreme lack of communicationg and logistic. What a huge amount of carelessness.I had to go to the hotel possible – a very expensive one, and I had no wish to stay at a place where people treat me like that. So the whole, expensive holiday became something very, very different than planned. BookYogaRetreats take no responsibility for their own platform not working, no responsibility for eager participants that guarantee to come the next day (if I asked them to reserve for a month, I can understand, but from I wrote them from the airport the morning in the morning til the evening the same day!!I am apalled. This is below any standard I´ve seen so far.

Date of experience: Feb 14, 2026