I had terrible experience with BookYogaRetreats. Think twice about planning of your trip on this platform. I booked the yoga retreat and noticed straight away that I picked wrong dates. I payed deposit. I contacted tripplanner(BookYogaRetreat) about this straight away and also the hotel that i booked. The hotel was very helpful and we agreed that there wasn't possible to change the date and they said that they will cancel the booking on their side. They wrote me that tripplanner (BookYogaRetreat) have the deposit and that i will have a chance to use it for different booking. Tripplanner (BookYogaRetreat) was very slow and unhelpful in the email answers. They claimed that hotel didn't agree to cancel the booking and that they are holding deposit. They were answering very slow and it was clear that there is a mess on their side. Finally when the date of my trip came they didn't answer and i lost the chance of having the successful trip due to lack of communication with them. I got an email few days after the trip that they are not taking the responsibility and that the hotel didn't cancel the booking and that return or reschedule of my deposit is not possible. It was super uncomfortable and stressful experience and I am extremely sad about handling of the matter on Tripplanner (BookYogaRetreat) side. I extremely advise to be careful planning trip with them.
Claim your business profile now and gain access to all features and respond to customer reviews.
It is our mission to enrich your life with unforgettable yoga travel experiences.
We love to travel and we want to share our excitement with you.
BookYogaRetreats.com is made with love by Tripaneer. We are the world’s leading marketplace for travel experiences. We help you to discover, plan and safely book unique and enriching vacations. We specialise in holidays that include yoga, surf, safaris, motorcycling, horse riding, martial arts and more. We’re passionate about building a platform that our customers and partners love to use.See more
