Giving 2 stars because customer service has been prompt and helpful and they really have tried their best to resolve the issue. However, their site has glaring issues!! I paid a deposit to book a yoga retreat and they said the money would be returned to me in 5-10 business days if the company didn’t confirm within 2 days. The company didn’t confirm and so the transaction was cancelled, but I still haven’t received my refund. It’s been far longer than 10 business days now - I paid £100 deposit!
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