I searched for a teacher training course on this website, and more than half of the items did not match the program description. I filed complaints on Day 2 of my trip and they simply forwarded me the replies from the organiser, which is “all items (including daily yoga class) are subject to the organiser’s own discretion” therefore the organiser has the right for not giving all the items that I paid for!!!!! As a yoga teacher myself, I have been to a few yoga trips and have never encountered such irresponsible agency and yoga school (Indepth Academy in Phuket). In the end, they just replied there is a non-refundable or the cancellation policy is invalid. They do not assign a specific CS to address your case, so I had to repeat again and again what happened to me. All in all, I could be kidnapped in a small rural area at Thailand without anyone noticing. That was how bad it was and the platform SHOULD validate all the information is correct on the course description (even the accommodation described was not the real accommodation I was put in!!)
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