I booked and paid in full for a retreat back in March 2020. I even bought my airline ticket. Due to Covid, American Airlines canceled my ticket and refunded my money. When I notified bookyogaretreats that the airlines canceled my ticket and I couldn't book with any other airlines to make the retreat because travel to Bali was cancelled, I asked for a refund and I was told I could only get a credit for a future retreat. They issued a credit less their required deposit. I've tried several times to rebook the retreat for the past two years but Bali was not open for travel. Just recently I was able to rebook and was told I could use the credit. I didn't bother to read the fine print until last night when I had to pull up the confirmation as I was looking for the check-out time to coordinate with my flight. That's when I saw that the balance is due upon arrival and cannot be paid by bookyogaretreats, which is where the remaining credit is!! This is a very unethical way of doing business! I am not going to fork out more money to pay for a retreat that I've already paid for in full and if I cancel, then I'm out another deposit! This is beginning to feel more and more like I've been scammed and I will make sure everyone knows by doing reviews on every site!
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