Avoid this platform completely! I lost a significant amount before reviewing their terms, which is absurd. I wanted to close my account and contacted live support, only to be directed to email them, which I had already done without any response. The support team's message is laughable. They say they understand my frustration and explain that account closure requests require review, hence the email requirement. If my request was sent yesterday, it's in the queue and will be handled when they can. Processing times vary, but they will contact me once it's done or if they need more info. I’ll be posting my experience on review sites and beyond.
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