I had an eye test in Grimsby and the service from the tester and the friendly Tattoo and pierced lady was excellent but was let down by the receptionist. I am in a wheelchair and on arrival was directed to a waiting area where the receptionist asked my wife Can he get out the chair and in to the testing room by himself? I replied yes he can and he can talk and answer questions for himself.
This comment was completely ignored by the member of staff.
I would suggest she be given some disability awareness training as her behaviourwas inappropriate and in my opinion offensive to myself.
I have used a wheel chair for for years since having a tumour removed from my spine and have been most surprised at peoples overall reactions, being over the top too help, but being referred to as he, and talking over my head is one thing that really grates on me.
The lady concerned was polite and excellent in all other aspects but does need pulling up over this matter.
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