boots.com

4.2
4.2 Based on 140 reviews

Boots is the UK’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 1,800 stores ranging from local community pharma...

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Rob
Always difficult to deal with, site is clumsy & awkward to use. Main problems are OTP all the time,

Always difficult to deal with, site is clumsy & awkward to use. Main problems are OTP all the time, need to change my mobile number but have to get a code on my old number to log on who thought that one up. Don't use the site much It is easier to go into Town & get proper service from my Independent Chemist who knows who i am & treats me like a human being.

2
Date of experience: Feb 27, 2026

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Business Details

  • Boots is the UK’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 1,800 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering.

    Boots. With you, for life.See more

  • email customercare@help.boots.com
  • language https://www.boots.com/

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