boots.com

4.2
4.2 Based on 140 reviews

Boots is the UK’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 1,800 stores ranging from local community pharma...

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Christina Baccarini
I tried 10 times to buy normal products on line and payment was taken then returned saying unable to

I tried 10 times to buy normal products on line and payment was taken then returned saying unable to take my order, after two phone calls they wouldn't tell me why I couldn't purchase my goods and couldn't help me any further, I even cancelled my account and lost my points, I had to get someone else to buy my cotton make up remover pads.
Absolutely disgusted 😤
then I thought I would try buying 1 item oh that went through and cost me nearly more in delivery than the 1 product. NOT HAPPY

1
Date of experience: Feb 28, 2026

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Business Details

  • Boots is the UK’s leading health and beauty retailer. For over 175 years, we’ve listened, learned and innovated, and continue to challenge ourselves to improve our products and services every day. With over 1,800 stores ranging from local community pharmacies to large destination health and beauty stores, our purpose is to support our customers and patients through every stage of their lives. We put our customers in control of their health and wellbeing and aim to unlock the beauty in everyone with our unrivalled depth and breadth of product offering.

    Boots. With you, for life.See more

  • email customercare@help.boots.com
  • language https://www.boots.com/

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