I have returned my order but still haven’t received my refund. It looks as though maybe the parcel hasn’t been picked up by UPS. I have contacted Bose live chat a number of times now with no luck, have been told someone is going to email me but they haven’t, have emailed myself but have heard nothing back. I’m wanting a refund for my parcel. I have sent a photo of my receipt as proof of return via email also. I’m fed up, there is no clear complaints process (apart from the generic phone number) and want my refund. It’s been nearly a month now.
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