My wife bought me some refurbished Bose earbuds last year after I managed to destroy one of mine. The sound was the usual superb sound so I was extremely happy. Almost 2 years later, a few collisions with the pavement as well as plenty use in the rain one of the buds started to play up. I went into the app to see if it was a software issue or if I needed medical intervention. While mooching round the menus on the App I stumbled upon the fact that my buds were still in warranty. One of the simplest returns I’ve ever encountered and in less than a week I have replacement buds and once again superb sound for my music and films. Bose are well known for their 5-star sound and quality I’d like to add in customer service which was superb and painless.
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