Well, I find my self back here again with BOSE! I bought a Proflight 2 headset in May 2021, with what I thought was a 5 year warranty. First, I would like to say that for a headset costing over £1000, I am appalled by the quality. Prior to this I had a DC which had no issues at all! I logged onto the site tonight for the 3rd warranty return in 4 1/2 years only to find that on my account that they say it is now ‘out of warranty’ I bought it on 25/5/21 and expected it to be in warranty until 24/5/26 but not with BOSE! The agent I chatted to had no reason but maybe because I used it twice in the past. This is ludicrous, the warranty suggests nothing of the sort. Now I find myself with a BOSE PROFLIGHT 2 with a crackling boom and an ANR that cuts out, making it unusable in a commercial environment. Customer service no help.In conclusionI WOULD GIVE 0 STARS IF I COULD!DON’T BUY BOSE AVIATION HEADSETS. THEY ARE NOT UP TO THE ENVIRONMENT MINE HAVING BEEN BACK TWICE AND NEEDING A THIRD REPAIR IN 4 1/2 YEARS (I DON’T MISTREAT HEADSETS) WASRE OF MONEY AND IF YOU HAVE THE AUDACITY TO SEND IT BACK FOR REPAIRS TWICE BE PREPARED FOR THEM TO REDUCE YOUR WARRANTY BY 6 MONTHS.
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