What awful customer service. Like many others on here, ordered some headphones, received no status update and cannot get any useful information from the online chat. The product I ordered is now out of stock, so I'd be surprised if they're able to fulfil order. Never ordered from Bose before and just assumed they would be amazing. Won't use them again.Edit 17/01/25: still no further to getting my headphones. Hilariously, I was sent an email saying there was a problem with my payment and zero stock of the model I'd chosen. I then called them to see what on earth is going on. The agent told me to ignore the email and wait for delivery on the 21st. What is going on with this company? I plan to send everything back to Bose and choose a different manufacturer. Absolutely ridiculous.Edit 20/01/25: Out of stock and the order isn't coming hahahahahaha.Ordered these on sale for £179.95. They were on offer for the same price at John Lewis and Amazon, so I've missed out. £319.00 now. I actually don't care, I'd be worried something might go wrong with them and I'd have to navigate their customer service again.
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