I ordered replacement ear covers for my headphones in August 2024....still not been sent despite numerous chats and "sorry they are out of stock, please contact again in 2-3 weeks"I got in touch today and they've said we'll refund you and recommend you buy from another source.Not sure why I am bothering to post on here, looking at the other reviews they've clearly got too big to care.It's a shame as the products are great, but service, means I will be seeking alternatives going forward.Customer service, once you get past the automated bots, are basically a human bots with no empowerment to slove customer issues.
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