Reluctant even to give this company one star!! I ordered in good faith the Bose Ultra , noise cancelling headphones.Online your lead to believe it’s a U.J. Service but once you’ve placed your order you are notified the goods will be coming from Eindhoven ! Ordered on the 19July, now 29th and I’m still waiting!! I was told they had been dispatched ( Bose) and then UPS sent me a tracking notice ( at customs, missing invoice papers) will be delivered on the 24th July. Three phone calls to customer service, nothing gained there and one call to UPS who keep sending me the repeat excuse! I’ve even sent Bose the email to send missing documents to Bose!!! Nothing!!I’m now in conversation with one of their U.K CS chaps and I’ve been advised to contact him by this coming Wednesday!!I know I will now be cancelling and claiming my money back via Mastercard!! This is simply the sort of thing you’d expect from a dodgy trader , certainly NOT from and “ Established “ company like Bose.Be advised , NEVER IRDER ONLINE FROM THEM!!
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