Ordered a soundlink speaker 15/7 for delivery 23rd July for a birthday present, had order confirmation, then a UPS email advising of a delay and finally this morning an email to say I had failed to collect said speaker!! and a refund would take 10 days! So not only do you not bother sending it but you then keep my money for another 10 days, absolutely shocking service and I’d give you minus 5 if I could
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