Such a disappointment. I have Bose products and they are super high quality. I have a bluetooth speaker and access to a partner's QC headphones. I enjoy using both. So, I decided to buy some QC headphones for myself in the Black Friday sale. An easy enough process so far.In the preceeding week I didn't hear anything until Wednesday. Fine. I am sure it is busy and what not. Then I get an mail saying delivery would be Thursday. No show. Then another saying, sorry Friday. No show. Nothing further heard over the weekend so I contact chat support. What followed was broken English and an inability to be able to check the order as the system was down. Needless to say when the headphones eventually show up I will be refusing delivery an getting a refund. Sony it is.
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