Soundbar faulty, eventually received the correct return label, after 3 phones call, the customer address 11 years out of date. Trip to UPS drop off only to be told they can't use QR codes, 11 miles later, on the phone to Bose, another non speaking English person who didn't understand. After 30 minutes on the phone they eventually sent a label, 11 miles later its at the UPS dropoff. Rang Bose 4 days later to be told they have received it and that we would receive an email within 48 hours with replacement soundbar tracking details, no email received, rang on thursday only to be told they received it on wednesday and a replacement would be sent in 5 weeks. All bose assisants non English speaking. What an absolute shit service this is. Never again will we buy Bose.
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Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
