I returned my faulty headphones which were still covered by the warranty. Bose assured me that they would replace them within 4 weeks of receiving the faulty headphones. It's now over 5 weeks since they received the faulty headphones, but they are still yet to receive the new headphones to the warehouse, let alone dispatch them to me. They told me it will be a further 4-6 weeks before they I will receive them.I am now left without headphones for nearly 2 months.Terrible service.
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