Ordered headphones and paid extra for guaranteed delivery within 2 days. It’s now 5 days and counting. Got refund but then told to ring UPS myself as I had changed delivery to a local access point. UPS tracking supposed to deliver today but hasn’t. Say might be tomorrow but tracking still showing incorrect info. Told Bose UPS still showing out of date info. Now say when my purchase arrives I can return for refund. Why would I do that if it arrives? Or ask UPS to return it. Why can’t they handle it? It’s their choice of delivery company not mine.
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