bose.co.uk

1.6
1.6 Based on 440 reviews

Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems....

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Aznwen74
Poor customer after sales - poor quality headphones for considerable cost

I bought a N700 headset based on assumed Bose Quality so did not mind paying the costly price tag. I always to a lot of care with my headset however the righthand side ear piece started to rattle slightly so I sent it back for repair. Once I sent my headset I was then informed It was no longer in warranty and was given 4 options. 1) Repair headset at a considerable cost, 2) Replace with new headset at considerable cost 3) Return not repaired at a cost to me 4) Discard the headsetThese options should have been told to me prior to me sending from repair. I have now paid for my faulty headset to be returned to me. Bose very poor on customer aftersales - Based on my experience I will not be buying any Bose product again

1
Date of experience: May 20, 2025

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Business Details

  • Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.

  • language https://www.bose.co.uk

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