Terrible Customer service and do not stick to delivery times. I ordered a pair of headphones which have been stuck in the order processing stage for over a week. I have tried to reach out to Bose with no joy. I recommend buying their products from another retailer as they are terrible. When I tried to contact the support team I was left in a whatsapp chat with no agent and still no response time. When I contacted them on their socials they responded until I gave the details of my order and havent heard back since. The automated chat on their site is not helpful at all. How can such a big company get customer service so so wrong. If I could give less than 1 star I would, simply due to the hundreds of pounds I have spent, yet I have no product, no idea of when I will receive the product and have had a terrible experience all round.
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Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
