This company are absolutely terrible and so is their customer services.I placed an order for some headphones and on the same day I attempted to cancel. I was told I couldn't cancel, it was too late, and I should refuse to accept delivery.Delivery was 3 days later (so why couldn't I cancel?), and I refused delivery as advised. The UPS driver was very rude to me for refusing delivery. But I don't blame bose for that part.However, I got an email off them acknowledging that they had seen I refused my delivery and I should allow 10 working days for a refund.It's now been over a month and I've still had no refund. I've constantly been in touch with customer services and I am told a different story by each person I communicate with.I'm left with no option but to try and retrieve the money through my card provider as its unlikely Bose are going to refund the money. £165 - it's a lot of money to me and I needed it back.They fail to adhere to their own terms and conditions.
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
