I bought a pair of Bose Earbuds2 -direct from Bose - Order number : WH23791661 at a cost of £229. They have not arrived and when I asked Bose what the status of my order was, their agents on Whatsapp basically just said - " Bose have sent it through a courier (UPS) and so it is not Bose's problem anymore - please go and chase UPS yourself."?! Seriously? So basically do not buy anything from Bose as they will take your money and not send you anything... and then say you need to chase the delivery driver/courier/someone else... This is slick daylight robbery!! CONCLUSION: you are better off buying from a reputable company like #John Lewis; #Selfridges or anywhere else but BOSE. These other companies actually look after their customers, take responsibility and don't fob you off!
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