1 star is too much. Absolutely the worst customer service I have ever experienced. No sign of headphones. No one knows what is happening. Different story every time. Spent hours on the phone trying to sort. They just don’t care. Luckily ordered on credit card so have a refund. Bose refused a refund. Excuse after excuse. Staff not trained properly to sort things out. DO NOT GIVE THEM YOUR MONEY!!AVOID LIKE THE PLAGUE. I will never buy from Bose. They need to learn from Apple how to treat customers!!!!
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