I bought Bose headphones for the first time from a retailer's shop. Somethings didn't seem quite right, so I contacted Bose corporations for support. It wasn't an easy process for me as I didn't buy directly from Bose online store but got there in the end. The company is very responsive and make customers satisfaction their priority. They did not only repair my headphones but replaced them with a brand new one within the same range! I want to specially thank Rishabh at customer support department, he was so patient and polite, made great effort to restore my lost faith in Bose products. I finally realised my concern about the ear cups are nothing to worry about. I suppose they're probably made that way for specific reasons.I definitely recommend Bose Noise Cancellation and QC, as they are one of the best you can get out there in terms of quality and comfort.Truly the Bose!
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