I've been trying to buy an essential part from Bose for months. It isn't available anywhere else, and my speaker won't work without it.Every time I contact Customer Service, they say it's out of stock but will be back soon. Last time, I was told it would definitely be back by "next week" - but then when I checked back a couple of weeks later, the next person said actually they had no idea when or even if it would be in stock, and there's no way to notify me when it is. Zero clarity. The speaker was expensive and I'd really like to be able to use it again. But if the part is just no longer being made, I'd prefer to know, so I can just buy a new speaker (from a different manufacturer!) instead of being strung along indefinitely. I don't understand the value of having CS agents if they aren't actually provided with the info they need to answer basic questions.
Claim your business profile now and gain access to all features and respond to customer reviews.
Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
