Bought a pair of headphones on 29th November as gift for Christmas. During checkout I was advised of a 1-2 week wait to receive my goods. That's fine I thought, plenty of time to receive before the big day.It's now December 18th and the item hasn't shipped, nor have I had any comms whatsoever from BOSE. I've had to communicate with them through chat function (where the level of communication and information provided is poor at best). 7 days ago I was told the item will be shipped within 3 days, today I was told the same. Go figure.TLDR; Great products, absolutely shocking customer service. If you really must have BOSE go and buy from a retailer. But to be honest at this point I wish I'd have bought from another brand.
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