I’m totally surprised with the amount of bad reviews for this company as I have nothing but a perfect service from Bose over the last decade. My last experience showed me that all my years of loyalty to the company paid off as after a payment mistake they reinstated a warranty as a one off on an item that I purchased in 2017 (well out of warranty) as a goodwill gesture. The work was done quickly and totally at their cost, couldn’t of been happier.
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