Disappointing that I have had to chase up my replacement headphones order yet again, 11 business days since I was told my item would be sent to me. Gone onto their whatsapp line to be told that the item was out of stock when the reorder was placed. Well, why wasn't I told this at the time? Now they say it should be sent out in the next day or so, but I'll believe it when I see it. I hope when/if I ever get this replacement, that it does not die on me as I never want to go through this nonsense again. In future I will be looking for another brand. Customer service and clear comms are crucial for good business. Bose needs to get this right.
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Home Audio, Speakers, Car Audio, Career Opportunities from Bose, the leader in sound systems, home stereo systems, home entertainment and surround sound systems.
